RESUME

JANET L. HOYER

Communication Technician

Show Me Communications LLC Owner

816-517-5271 or jan@showmecommunications.com

SKILLS: Apple installations, security settings, software and tech support; Adobe Enterprise Administrator; Proficient in Adobe Creative Suite (CS6-2021CC): Illustrator, InDesign, Photoshop, WordPress, HTML5, CSS3. Experience with Final Cut Pro X and 4K video editing. Working experience with JavaScript and jQuery. Copy writing, content development.


EXPERIENCE

Metropolitan Community Colleges - Longview Campus

August 10, 2021 – Current • Lee's Summit, MO

Apple and Adobe Computer Support

Customize (21) Apple iMac settings, Adobe and industry software, network peripherals.

Metropolitan Community Colleges - Longview Campus

Dec. 2020 – April 30, 2021 • Lee's Summit, MO

Computer Support Specialist, Apple and Adobe Enterprise Administrator

Install (21) Apple iMacs hardware and Apple operating systems, software and peripherals. Network printers, scanners and peripherals. Initialize PC computers.

Metropolitan Community Colleges - Longview Campus

Sept.- Nov. 2020 (temporary pandemic related position) Lee's Summit, MO

Entry Site Monitor, High Tech Automotive Building

Metropolitan Community Colleges - Longview Campus

Jan. 2003 – Sept. 2020, Lee's Summit, MO

Learning Specialist III, Apple and Adobe Administrator

  • Technical support for Apple iMacs hardware and operating systems, software and peripherals
  • Assess and address workstation issues on iMacs, PC computers and network devices
  • Assist Computers in Design 110 students with learning Adobe software
  • Create open lab and staff schedules each semester
  • Communicate with students, staff and instructors • Co-interview prospective assistants

(2016-2019) Responsible for recommendations and successful installation and networking of new classroom hardware, including professional printer, scanners, Wacoms and supplies for Graphic Design and Digital Photography classes.

Independent Website Design

Jan. 2008 – Present, Lee's Summit, MO Create and maintain websites using WordPress CMS, HTML, CSS and JavaScript. Create SEO, copy writing, blog, web media assets. Customization of personal Apple Macs, including installation of SSD hard drives. Learn video hardware and editing.

Corporate Express

Graphic Art Technician

2000 to 2002, Lenexa, KS Preflight and prepare digital files to Computer to Plate workflow of Heidelberg Creo. Create product templates. Proofread. Send files to sister divisions through FTP network. Process plates for web press. Design of in-house educational display materials.

Technicraft Service Bureau (TRC)

Graphic Art Technician

1999 (Peoria, IL, relocated to Missouri) Preflight and send files to network’s wide format printers and linotronic. Maintain and calibrate network printers. Manage yearbook design and film output. Communicate with designers about requirements.

KEY INDUSTRIES

Graphic Art and Imaging Technician

1994 – 1998, East Peoria, IL

    Production Artist/Agfa Operator/Darkroom Assistant: Redraw art in Illustrator, step and repeat. Strip 4 color process films.


EDUCATION

Associate in Applied Science, Graphic Design

Illinois Central College

Washington Community High School Graduate

Washington, Iowa